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Frequently Asked Questions

How do I get a library card?

Visit the library and fill out an application with your name, address, and telephone number. You will need to provide a picture ID and proof of current address. Applicants must be at least 5 years old and a parent or guardian must co-sign the application for children under 12 years old.

More Information

How do I find the library hours/directions?

See Hours and Closings for all listed library hours.

See Directions for directions to the library.

How do I log into my account?

Choose My Account and follow the instructions. Call the library for questions on password or other information.

How do I renew my books?

Follow My Account and log-in to renew your books online or call the library.

How do I reserve a study room?

Call the Reference Desk (978-456-4114) up to 24 hours in advance. The Study Rooms have two hour limits. Please see the Meeting Room Policies at the Reference Desk for more information including questions on reserving Volunteers Hall.

Additional Questions

How do I access a computer?

Computers are available for use throughout the library and require sign-in at either the Circulation Desk or the Reference Desk. All the computers, other than the laptops, are connected to a printer.

How do I renew my library card?

Come into the library and provide current address and contact information.

How do I pay my fines?

You can visit the library to pay in person or pay your fines online under My Account.

How do I access e-materials?

Depending on your device, there are instructions to the many products offered by HPL on the Resources and Research area of the Website. Please call the Reference Desk for help with any questions.

How do I suggest a purchase?

Email with any suggestions.

How do I contact a librarian?

Please call the library at 978-456-4114, email or stop by the Reference Desk any time during our open hours.

Does the library have a scanner?

Yes, the library has two scanners. Our Reference staff is happy to help with using either.

Does the library have wifi?